The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or gone and can adjust temperatures to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy supplier for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it on your own or call a HVAC professional like Woody's Sudden Service. If you’re wiring it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem because the thermostat can pull ample power from other heating and cooling wires.

In some cases, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get adequate electricity, Nest says you might run into some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t turn on or turns off and on repeatedly in a short period of time.

You may believe something is up with your heating and cooling system, but if you just started using the Nest, we recommend you start with your thermostat first. This is especially timely if the weather is mild, and you haven’t been relying on your heat or air conditioning frequently.

Our Pros Can Solve Nest Thermostat Problems

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t solve the issue, a smart thermostat specialist like one from Woody's Sudden Service can support you. We can determine the malfunction and put in a C-wire, if needed.

Smart thermostats such as the Nest are designed to make your life simpler, through automatic energy-efficient programming and the opportunity to check temps while you’re out. It’s a time-consuming experience when yours won’t work properly, but our heating and cooling specialists at Woody's Sudden Service can resolve the problem quickly.

If you’re running into unexplained heating and cooling behavior with your new Nest, give us a call at 703-278-2036 to request your appointment today.