The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or gone and can raise and lower temperatures to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it without help or contact a HVAC pro like Woody's Sudden Service. If you’re putting it in without help, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem as the thermostat can draw ample power from other heating and cooling wires.

In some cases, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw ample electricity, Nest says you could run into some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is producing strange noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t run or turns off and on rapidly in a short period of time.

You might worry something is up with your heating and cooling system, but if you just installed the Nest, we advise you start with your thermostat initially. This is especially true if the weather is temperate, and you haven’t been using your heat or air conditioning consistently.

Our Professionals Can Solve Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting without help but can’t solve the issue, a smart thermostat professional like one from Woody's Sudden Service can support you. We can pinpoint the issue and add a C-wire, if needed.

Smart thermostats such as the Nest are made to make your life simpler, through automatic energy-efficient programming and the opportunity to monitor temperatures while you’re out. It’s an annoying experience when yours won’t run like it should, but our heating and cooling experts at Woody's Sudden Service can resolve the problem in no time.

If you’re running into weird heating and cooling behavior with your new Nest, reach out to us at 703-278-2036 to set up your appointment today.