
The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or away and can raise and lower temps to help you save even more.
The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy supplier for valuable rebates, because you might be able to get a Nest for free or close to it.
Once you’ve made sure it’s compatible, you can either wire it yourself or hire a HVAC professional like Woody's Sudden Service. If you’re putting it in without help, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue since the thermostat can pull enough power from other heating and cooling wires.
In some cases, your heating and cooling system could need that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Issues
The Google Nest Thermostat is better than outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.
8 Common Nest Thermostat Problems
If it can’t draw adequate electricity, Nest says you could encounter some of these troubles:
- Short battery life.
- Thermostat motion sensing won’t work.
- Your thermostat occasionally disconnects from Wi-Fi.
- Your system suddenly turns on or off, or won’t turn off.
- Your system is making odd noises, including chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
- There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
- The system fan is always on, won’t turn on or turns off and on repeatedly in a short period of time.
You could believe something is wrong with your heating and cooling system, but if you just installed the Nest, we recommend you check your thermostat right away. This is especially true if the weather is mild, and you haven’t been using your heat or air conditioning frequently.
Our Pros Can Resolve Nest Thermostat Problems
If you’ve attempted Nest thermostat troubleshooting without help but can’t solve the problem, a smart thermostat professional like one from Woody's Sudden Service can support you. We can determine the malfunction and add a C-wire, if needed.
Smart thermostats such as the Nest are designed to make your life more convenient, through automatic energy-efficient programming and the option to monitor settings while you’re out. It’s an annoying experience when yours won’t operate correctly, but our heating and cooling specialists at Woody's Sudden Service can take care of the issue in no time.
If you’re experiencing weird heating and cooling behavior with your new Nest, give us a call at to request your appointment now.